I inform the employee that we need to communicate to the manager, and gesture to the blonde girl that was identified to us, however she sees me, activates her heel and walks the other method. We inquired what could presumably be accomplished regarding the TV issue and she or he offered to “improve us” to a room with a similar view. I known as the customer service line once more to see if there was ANYONE else that I may converse to and all I received again was an unapologetic, monotone, girl that offered to file a grievance for me. We waited the remainder of the night time for the Engineering Manager to show up together with his “explanation or apology” but you guessed it, no present.<\/p>\n
Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night and nonetheless had to wait in line for almost an hour to use a self check in kiosk. Initial impression was the room was very good however the TV did not work. We have been advised to examine in w the entrance desk within the AM, which we did. They requested if it was okay to enter the room while we had been gone for the day, sightseeing.<\/p>\n
We recognize you taking the time to offer your feedback, Timgerkman2021. We recognize you taking the time to supply your suggestions, Saleslady730. We recognize you taking the time to offer your suggestions, Katie. Roulette supplier was imply and took her sweet time rearranging chips. Other folks walked away from the table because of her terrible perspective. This was my third and final time staying on the flamingo.<\/p>\n
We are planning a giant group trip (12-14) in March. I am coordinating it and was recommending to the others we keep on the Flamingo due to its location and my good experiences there prior to now. Instead, we’ll stay elsewhere (Harrah’s, New York, etc) related in price but a lot cleaner and not in such a state of dis-repair. Next time we will stay at a sister-property like Harrah’s or the Linq. Something comparable in worth however trying significantly better. Until some modifications happen, I won’t suggest this place to anyone. I did discover that a variety of the buttons int he hallways for the elevators didn’t work.<\/p>\n
So we known as all the way down to the front desk to let them know, to no avail bc they didn’t show or contact us again either. The “grievance name” received via to someone, the next day about 24 hours later and offered us a $50 meals credit to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t an actual person to satisfy with and we could not chance missing our flights over another disappointing customer support expertise, so we were forced to used the self kiosk to verify out. We will NEVER advocate the Flamingo to anybody for anything. We respect you taking the time to supply your feedback, Lisa. Your comments have been shared with the suitable group for his or her input and a focus. We worth your patronage and hope to sit up for welcoming you again.<\/p>\n
We gave the OK however my husband took photos of all of our stuff before we left. I tried to name the customer support number however was knowledgeable that they had been out of the US and I wanted to speak to somebody on web site. So, you guessed it, we waited in the line, tried to keep calm and hopeful that someone would make it proper ultimately. My husband additionally tried to speak to Caesar’s Rewards, , they usually only identified what the manager looked like so we may ask to talk to her once we made to the entrance of the road.<\/p>\n
This just isn’t the Flamingo I truly have stayed at and loved prior to now. Thinking we wouldn’t be within the room much, we decided to only make-do. When we woke Monday I wanted to leap int he shower. Water barely warmed up, so I took a quick one. I don’t usually name and complain as a outcome of I don’t want them thinking I am in search of any freebies.<\/p>\n